| Pack | Bottle |
|---|
Speedy Shipping and Professional Packaging
Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and many other leading global carriers, we can offer an array of shipping options. Our warehouse staff are trained to package your goods exactly as per the specifications we offer. Before they are shipped the goods are thoroughly inspected and secured. We deliver to thousands of customers each day in different countries. Our determination to be the biggest online retailer worldwide is demonstrated by this. There are distribution centers and warehouses in Europe as well as the USA.
Note: Orders with more than one product are assigned a particular processing period dependent on the particular item.
Prior to shipping, we will inspect thoroughly the items you've purchased. Most orders are shipped within 48 hours. The delivery time will be between 3-7 working days.
Returns
The inventory is constantly changing and we are unable to fully manage it because of the fact that several parties are involved, including our factory and warehouse. So the actual stock may fluctuate at any moment. It's possible that you may not receive your order after the order has been made.
The period of time is 30 days. If you don't receive your item within 30 days, we are not able to provide either a return or exchange.
You can only return an item in the event that it is not used and still in the same state as the day you received it. It must also still be in its original packaging.
Related products
KINOBI with Gyokuro & Tencha
KI NO TEA is a product created in collaboration with tea-grower and blender Hori-Shichimeien, founded in the Meiji era in 1879 and based in the famous Uji region to the south of Kyoto city. A number of super-premium Uji teas have been specially selected to form the heart of KI NO TEA.
Tencha and gyokuro provide intense aromas and depth of flavour with a wonderful sweetness that occurs naturally in the distillation of these superior teas. We use leaves harvested in the Okunoyama tea yard, dating back to the 14th century, and blend carefully with a secret botanical recipe used only in KI NO TEA.